Author: Marco Gonzalez
Editor: Randall Roland
Users encounter common issues when introduced to a new technology. Blockchain’s fundamental underpinning involves taking ownership of one’s digital transactions. It's a clear-cut idea. Though, some crypto applications can get rather complex, leaving new users stumped.
As new blockchain philosophies and designs emerge, users’ options grow. EOS is a third generation blockchain. It offers unparalleled speed and efficiency. Applications built on EOS can employ high-level blockchain concepts.
Those new to blockchain haven’t undergone the trials and tribulations persevered by early Bitcoiners. Nor should they. Both new and experienced users demonstrate common concerns that recur from month-to-month.
Reaching Every User and Their Concerns
Users come in all shapes and sizes. While their objectives may differ, questions and concerns often involve similar topics. New users sometimes need step-by-step guidance to efficiently take ownership of their first crypto keys. Onboarding can be especially challenging for non-technical users.
Blockchain’s potential extends beyond money. Distributed ledgers offer opportunities in unparalleled efficiency and p2p networking. Whether one comes to blockchain with far reaching expectations or discovers a new passion upon learning about crypto, finding help is critical to achieving end goals.
Onboarding New EOS Users
New users tend to need more assistance than experienced ones. Not only does blockchain as a whole require a different way of thinking, but often different consensus mechanisms (e.g. PoW, PoS and DPoS) do as well. EOS employs Delegated Proof of Stake (DPoS). It’s a unique way of finding consensus in blockchain.
EOS Support agents are available to help new and experienced users operate on the EOS mainnet and greater ecosystem. New users, regardless if they are new to blockchain or not, may wish to contact an EOS Support agent to learn more about:
What is EOS?
Why was EOS created?
What options are available to create an EOS Account?
What is an EOS account name?
What are the best EOS wallets?
Backing up private keys
Security
Getting involved with the community
How ‘green’ is EOS compared to other blockchains
How to get support from a live agent
EOS Support agents continue to identify issues affecting those both new to blockchain and experiencing EOS for the first time. Support doesn’t stop there. EOS and its underlying technology is a growing ecosystem of intermingling networks.
Advanced Topics
Blockchain has wide applications. It‘s already redefining how some do business. Owning wallet keys is just the first step in one’s crypto journey. Common issues, concerns, and questions are bound to arise.
EOS Support maintains a Learning Center and other initiatives to meet the objective of helping average users achieve their goals. Uplifting the community and providing networking opportunities find comfort in the EOS Support team.
There are numerous topics that advanced EOS users want to know more about. Such is the nature of innovation and a growing community. Here’s a shortlist of recurring topics agents have found on the minds of advanced users:
How to build dapps on EOS
What is the ENF?
What is Eden?
How will EOS EVM benefit the ecosystem?
How does inflation work to preserve the economy?
Fluctuating market cap rankings
Details, insight, and discussions about governance, block producers, resources, REX, staking, voting, smart contracts, and decentralized applications
How to get support from a live agent
How EOS Support Works to Solve New and Recurring Issues
The issues discussed here pertain to both challenges faced by users as well as problems actively being solved by developers. EOS Support works to help onboard new users, assist experienced users and help them find a network suitable for their needs. The EOS Support network also acts as a point of contact for the greater ecosystem.
Among the most prevalent concerns in blockchain are scams. EOS Support diligently works to make the community aware of emerging scams via social networks, on its websites, and in group chats. Preventing the spread of scams is aided by alerts on the EOS Support website as well as through informed agents. EOS Support is often the first organization aware of a new scam.
Strength in Numbers
Living life without expecting at least some problems to arise is unrealistic. Innovative markets invariably give rise to unique issues. Strong community networks are resilient at preventing, mitigating and solving problems. EOS Support is strong at its core. Its agents, members, and network friends all excel in innovative environments. Join EOS Support in its quest to help provide an enjoyable, safe crypto journey.
Sources & References