Donate here: EOS Support on Pomelo.io.

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EOS Support places itself squarely on the mainnet front lines. It does so by tackling issues related to onboarding new community members. The goal is to simplify the user's transition while efficiently employing resources. Increased productivity is the reward. Productivity resonates for both the new user and the ecosystem as a whole. Onboarding exists as a rare opportunity for combating FUD. By adequately educating new users, demonstrating mainnet advantages, and quelling misinformation from the start, EOS Support will surely be an invaluable driver of mainnet success for years to come.

"The core functionality of EOS is to provide blockchain-based applications in a similar way to web-based applications. For EOS to achieve these goals, we created EOS user support."

- from eossupport.io

A public good benefits the whole ecosystem- for all its members. This is EOS Support’s core objective.

Far-reaching benefits derive right out of the box from EOS Support's services. This is made possible by combining an educational portal with live assistance.

EOS Support uplifts each new member. It soars past conflicting agendas by equipping new users with essential tools to start their EOS journey.

Blockchain done right; this will be the maiden call of the next generation of the community.

Minds changed and gifts bestowed cannot be returned, merely reverberated throughout the ecosystem.

This is the very defining characteristic of a public good. This is EOS Support at its core.

New EOS users as well as those seeking to learn more (e.g. developers, exchanges, advanced applications).

EOS Support sets a value-added standard for new users entering the EOS marketplace. Well, at least not until the next generation of users find commonality in their onboarding experiences.

As the mainnet grows, so too will its needs and market. Funding EOS Support means having live help to cultivate emerging markets and service them once they mature.

The team also actively pursues content enrichment and expanding its services. Determinants toward these ends include early funding (e.g., Pomelo) and initial progress (the first generation of EOS Support educated users).

None, even from within the blockchain space.

While education is an across-the-board community need from one blockchain to the following, onboarding services are unprecedented. The nature of decentralized systems lends toward a lack of structured customer support. At the same time, widespread vested interest lends to community-centered support.

The lack of organized customer support should by no means diminish its importance. Nor should its absence inhibit those considering funding the initiatives presented here.

EOS Support is by the community- the genesis community first to employ EdenOS technology. The capacity for governance and funding the ecosystem through EdenOS elections would be lost without education and facilitated onboarding.

Structured Community Support is first introduced into the blockchain space by EOS Support. It also serves to flip the paradigm of FUD and disorder in the EOS mainnet's favor.

The closest comparable service fitting the primary goal of EOS Support is offered by few, if only the EOSIO sister chain, Worldwide Asset Exchange.

Users not only find creating a cloud wallet easy but are also engulfed in the world of NFTs and dapps right on the wallet landing page. More of an automated process than a service, WAX takes users from sites like Coin Gecko (or anywhere else for that matter) to wax.io in a single click. Users quickly see and hover over Get Started and then click on ...Wallet.

EOS Support can do this and much more with dedicated live human support.

EOS Support positions itself as the central hub of the mainnet community. This means new community members can join and contribute to conversations sooner. Discussions can flow smoothly once EOS Support has helped new users access their wallets and answered prevailing questions of the day.

The Learning Center is a valuable resource for anyone starting EOS. New users understand what EOS is and how to complete transactions. More advanced topics about wallets, authentication, purchases, and staking have already been added to the Learning Center.

FAQs have been well thought out. There’s helpful information about RAM, CPU, and NET issues. Find topics on REX and how to earn interest on EOS. Of course, security issues have been addressed. Also on site are the most frequently asked questions regarding scams and decentralization concerns, as well as active and ownership keypair/permissions.

Unlike most crypto projects, there is little to no risk in funding EOS Support.

The administrative body is led by Eden members who participated in the first official election. Each has a vested interest in the EOS mainnet.

All funding would be funnelled toward critical areas:

EOS Support can grow to aid new developers more easily find their way around the ecosystem.

While the number of calls human beings can tend to at a time is limited, the overall benefit to the ecosystem is boundless.

EOS innovation needn’t stop at blockchain development. EdenOS proves that community innovation is possible. Through Advanced Support Agents, EOS Support can help bridge the gap for users harboring questions about specific projects.

In its simplest form, Advanced Support Agents would be experienced personnel empowered with contact information of project leaders. This would far exceed anything currently offered on any public blockchain including the WAX onboarding experience.

Organized support aligned with project leaders follows in line with EOS as a developer-centric blockchain. From independent developers to helping exchanges list EOS, advanced support would cultivate the mainnet’s knowledge base in an efficient and highly productive way.

EOS Support delivers a vital service for helping the world understand what a third generation blockchain can do. First (Bitcoin) and second (Ethereum / smart contracts) generation blockchains surrendered to high operational costs. Whether through actual transaction fees or long funding / development rounds, conventional smart contracts are inefficient for modern needs.

Smart contracts on Delegated Proof of Stake have held an active user base on the EOS mainnet since nearly day one.

A barrage of FUD certainly played a role. So has the relationship between new user interest and ease of onboarding.

EOS Support can simultaneously inform, educate, and thwart attempts that curtail the growth of the EOS mainnet. It’s a new horizon with EOS Support among those at the forefront.

Author: Marco

Editor: Randall Roland, Markus Hinrichs

Translation: -

Sources & References