EOS User Support

If you sent Ether to the distribution contract but never claimed the EOS tokens, then Ethereum address will not show a balance of EOS ERC-20 tokens. To access your EOS tokens, you must use the fallback process.

<b>Fallback Process</b>: In this case, use the tool <a href="https://github.com/eoscafe/eoskeyio/releases/tag/1.0.0" rel="nofollow noopener noreferrer" target="_blank">eoskey</a> with your Ethereum private key (it works offline), which will give you your EOS private key. Then <a href="https://greymass.com/en/anchor/download/" rel="nofollow noopener noreferrer" target="_blank">download the Anchor Wallet</a>, set up an Anchor Account, then import your EOS private key to get access to your EOS Account.

If this doesn't work, check the step-by-step tutorial "<a href="https://help.eossupport.io/en/articles/5759858-how-to-access-my-erc-20-eos-after-the-ico">How to access my ERC-20 EOS after the ICO?</a>" for other options (Unregistered, registered, or lost key method).

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<a href="https://github.com/eoscafe/eoskeyio/releases/tag/1.0.0" rel="nofollow noopener noreferrer" target="_blank">eoskey github</a>

<a href="https://greymass.com/en/anchor/download/" rel="nofollow noopener noreferrer" target="_blank">Greymass website (Download Anchor)</a>

- <a href="https://github.com/eoscafe/eoskeyio/releases/tag/1.0.0" rel="nofollow noopener noreferrer" target="_blank">eoskey github</a>
- <a href="https://greymass.com/en/anchor/download/" rel="nofollow noopener noreferrer" target="_blank">Greymass website (Download Anchor)</a>

- <a href="https://help.eossupport.io/en/articles/5759858-how-to-access-my-erc-20-eos-after-the-ico">Step by step tutorial "How to access my ERC-20 EOS after the ICO?</a>

- Further tutorials:
  - <a href="https://help.eossupport.io/en/articles/5759858-how-to-access-my-erc-20-eos-after-the-ico">Step by step tutorial "How to access my ERC-20 EOS after the ICO?</a>